ANSI/ISEA standards are available for purchase on the ISEA website as a PDF download. Because these products are digital goods delivered via Internet download, we generally offer no cancellations or refunds.

If you change your mind about your purchase and you have not downloaded the standard, we will issue a refund upon your request and revoke access to the digital product.

Refund requests made after you have downloaded the standard are handled on a case-by-case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty (30) days of your original purchase.

For questions about his policy, or to request a refund, please contact ISEA at or (703) 525-1695.